Did you have one of these ski passes valid for the 2019/2020 season?
First of all, we would like to inform you that a new form of protection will be introduced for the next winter season in favor of seasonal ski pass buyers.
Due to the emergency linked to the spread of COVID-19 in March 2020, the Italian Authorities imposed the immediate closure of all the lift facilities on national territory, anticipating therewith the closure of the winter season. Ski and Dolomites enthusiasts could therefore not use the Dolomiti Superski lift facilities until the official end of the winter season 2019/2020, for reasons of force majeure depending neighter on the skier’s nor on our organization’s will.
In this exceptional and serious situation, we would like to show our closeness and gratitude in compensating this loss by rewarding skiers’ loyalty with a number of rebalancing measures:
Seasonal passes 2020 – 2021
A discount of 10% on the seasonal pass price will be granted to the holders of a Dolomiti Superski seasonal pass in 2019/20 which will repurchase a seasonal pass in winter season 2020/21. Dolomiti Superski has decided to introduce, for the next winter season, a new form of guarantee for 2020-2021 Dolomiti Superski seasonal pass holders. In case all Dolomiti Superski lifts will again close, the seasonal pass holders will have the chance to choose if keeping the purchased seasonal pass active or receiving a partial reimbursement of the price paid. You can find further details here.
Switch between a Dolomiti Superski seasonal pass and a Valley seasonal pass
A discount of 10% on the seasonal pass price will be granted to the holders of a Dolomiti Superski seasonal pass in 2019/20 which would like to purchase a Valley seasonal pass in winter season 2020/21 or vice versa. These switches will not be possible with the seasonal passes valid for the Gitschberg Jochtal – Brixen Consortia if purchased in presale during the month of October.
Superski Family ticket
The unused ski days of winter season 2019/20 will be added to the new Superski Family ticket 2020/21, when purchased the minimum number of days required, depending on the family composition. As a supplementary rebalancing measure, the validity of all ski days available in the package will be extended to the coming two consecutive winter seasons, 2020/21 and 2021/22.
To benefit from this rebalancing measure, the My Dolomiti Skicards of all family members and the usually required documentation must be presented at the central sales offices.
If the family composition has changed, the unused days will be given to the first member of the 2019/20 family composition, who will be at the ticket sales office purchasing the ticket for season 2020/21. The ski days may not be spread over two or more family compositions.
8-days at choice in the season ticket
By re-purchasing the 8-days at choice in the season ticket for the winter season 2020/21, the unused ski days in winter season 2019/20 will be integrated. As rebalancing measure, the validity of these ski days will be extended to the next two consecutive winter seasons, 2020/21 and 2021/22.
Open date ski tickets
Unused ski tickets issued with an open date 2019/20, will be converted into the same ticket type valid for the winter season 2020/21, by handing over the original tickets at the central sales points.
The above-mentioned benefits, special terms and measures cannot be combined with other promotions and/or reductions or discounted rates obtained during the 2019/20 winter season or scheduled for the 2020/21 winter season, with the only exception of pre-sale purchases. Also excluded from the application of the above-mentioned rebalancing measures are those holders of ski passes 2019/20 who have already benefited from a form of rebalancing or reimbursement (e.g. due to ski accident), holders of blocked and/or withdrawn ski tickets or those who, through an invitation to an assisted negotiation or mediation procedure or through the initiation of legal proceedings, have expressed their willingness not to accept the proposed rebalancing measures of Dolomiti Superski and its member Consortia.
To benefit from the above-mentioned rebalancing measures, it will be necessary in general terms to show your personal identity document, the 2019/2020 ski ticket, or the relative receipt at the ticket sales offices.